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Job description
Associate Director of Program Management
MRM Health is seeking an Associate Director of Program Management. The role requires strong verbal and written communication skills and a proven ability to manage a portfolio of business and teams in Project Management.
Responsibilities
Responsible for a portfolio of projects (or programs) acting as a delivery lead
Effectively plan, problem‑solve and deliver to drive excellence
Drive the delivery team and partner with leaders in all departments to achieve business objectives
Expertly perform all aspects of project delivery from scoping and definition to successful execution, and lessons learned
Interact and collaborate knowledgeably with clients, partners, vendors and across the MRM network
Enhance/create processes and procedures based on business objectives and opportunities to improve, streamline and/or automate
Steward and enforce project standards and business management systems
Lead/mentor APMs, PMs, SPMs and Program Managers; likely will have direct reports
Foster client relationships and build inroads for new opportunities
Qualifications
Excellent communication, interpersonal and problem‑solving skills, including those with clients and senior agency team
Consistently demonstrate key leadership skills in leading the immediate and broader team and multiple direct reports to meet project and agency goals
Work expertly under pressure and be very comfortable with change and complexity in dynamic environments
Shift readily between the big picture and the small‑but‑crucial details, knowing when to concentrate on each
Work expertly with clients, partners and vendors to deliver an overall solution
Understand, provide input to and gauge the quality of the project requirements and ensure alignment of the solutions
Expertly lead and motivate multi‑disciplinary project teams
Lead meetings with clients and agency team, and create/deliver persuasive presentations
Manage multiple projects as one cohesive program
Sell and negotiate solutions
Apply concepts in strategy, marketing and brand management
Excellent management skills, including coaching and mentoring of APMs, PMs and SPMs
Excellent leadership behavior and ability to act with managerial courage to motivate and influence team
Propensity to master business processes as ADPM will implement program plans
Requirements
Bachelor’s degree strongly preferred
Master’s‑level degree a plus
Detailed knowledge of pharmaceutical brand marketing including digital, broadcast, print, medical/legal/regulatory review, launch experience a plus
PMP or other operational/organizational certification (ITL., Six Sigma) a plus
8+ years’ experience in project management or service management within a professional services company
2‑3 years’ experience with direct management of team members strongly preferred
Agency or client‑side experience strongly preferred
Expert skill level with MS Office (Word, Excel, PowerPoint, Outlook) strongly preferred
Expert skill level with MS Project or other project‑plan software (Smartsheet) strongly preferred
Expert skill level with production tools and proprietary software (Egnyte, JIRA, content‑management systems, online routing, etc.) strongly preferred
Excellent knowledge of the web and related technologies including user experience, web development, web services, integration, application management and hosting strongly preferred
Strong experience with both traditional/non‑digital and digital campaigns (including site, digital experiences, email, and TV/ONVs projects) strongly preferred
Excellent experience with project methodologies, including agile, hybrid, and waterfall
Expert project management skills and experience including: Schedule development, management, monitoring and oversight
Resource management and forecasting
Task and delivery management
Risk identification and management
Issue identification and management
Estimate development, tracking and forecasting project fees and costs, and overseeing APM, PM and SPM
Contribute to Project Scope of Work documents and audit to identify risks
Reconciling project or program fees and costs for client review across an account
Delegation to support teams
Location
This role will be based out of New York City.
Salary Range
$70,000 to $205,000.
Equal Opportunity Employer
MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
For US Job Seekers: It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.