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TransPerfect

Associate Program Manager

miami, FL

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About this opportunity

TransPerfect lists this Associate Program Manager opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Join to apply for the Associate Program Manager role at TransPerfect

Reporting directly to the Director, Program Management, the role of Associate Program Manager will be responsible for the operational success of TransPerfect ensuring seamless team collaboration and development, program delivery, and quality control and evaluation.

Description

Own the service delivery for the client and manage risks

Lead specific tracks of work within larger complex projects

Manage project execution between geographically dispersed account, production and technology teams across different time zones and cultures

Identify, track and manage KPIs and provide internal and client facing status reports

Assist in building overall plans/budgets and subsequent adherence

Forecast demand and supply

Manage stakeholder communication around program status and planning

Assist in training and adoption of technologies for internal and client teams

Manage existing client relationships and participate in on-boarding new relationships

Innovate for continuous improvement in internal and client workflows/processes

Complete any other tasks as assigned by a manager/supervisor

Required Skills

Thorough understanding of project management; able to work effectively under pressure to meet tight deadlines and goals

A consummate team player with a flexible and creative approach

Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems

Excellent written and verbal communication skills in native language as well as in English

Ability to learn new skills quickly

Exceptional problem solving/critical thinking skills

Ability to maintain professionalism, focus and a result‑orientation attitude under pressure and tight deadlines

Required Experience and Qualifications

Minimum Bachelor’s degree or its equivalent

Experience having worked with a high‑performance, collaborative, constructive peer group

Desired Skills and Experience

Prior translation industry experience

Fluency in a foreign language

Familiarity with MS Office and Adobe software products

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Translation and Localization and Software Development

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Worksite address

miami, FL, 33222, US

Who can apply

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