About this opportunity
HCP Concierge lists this Associate Service Specialist opportunity in white plains, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
HCP Concierge partners with leading pharmaceutical manufacturers to help healthcare providers access the products, education, and resources they need to improve patient care.
We offer an exciting opportunity for motivated, early-career professionals to enter the pharmaceutical industry, build meaningful relationships with healthcare providers, and develop a rewarding long-term career.
Please make sure you read the following details carefully before making any applications.
We welcome recent college graduates as well as individuals who have demonstrated their capabilities through professional experience. We value strong communication skills, professionalism, initiative, and a commitment to excellence, and recognize that these qualities can be developed through a variety of educational and professional paths.
As an Associate Service Specialist in the White Plains, NY territory, you'll represent leading pharmaceutical manufacturers by managing an assigned territory and serving as the primary HCP Concierge representative for healthcare providers within your territory. You'll build lasting relationships with physician offices, deliver valuable product education, and help ensure healthcare professionals receive the information and resources they need to support patient care.
This is a field-based, customer-facing position that requires professionalism, accountability, and the ability to build meaningful relationships over time. Success comes from building trusted relationships, delivering valuable product education, and consistently earning customer engagement through professional, respectful persistence.
Unlike traditional commission-based pharmaceutical sales roles, our model emphasizes relationship building, strategic territory execution, customer engagement, and commercial results while rewarding performance through a competitive salary, annual bonus, and long-term career growth.
What You'll Do
Build lasting relationships with physicians, office staff, and healthcare professionals.
Execute territory call plans in accordance with company standards and client objectives.
Deliver compliant product education and approved promotional resources.
Provide timely, professional follow-up to customer needs and requests.
Develop and maintain product knowledge through ongoing training, certification, and continuous learning.
Accurately document customer interactions and territory activities.
Operate with professionalism, integrity, and regulatory compliance.
How Success Is Measured
Success is evaluated using a balanced scorecard focused primarily on factors within your control, including:
Territory execution
Reach and frequency objectives
Customer engagement
Effective use of approved promotional resources
Professionalism and compliance
Product performance is one component of overall annual performance and bonus eligibility.
Qualifications
We're looking for motivated, relationship-oriented professionals who enjoy building trusted customer relationships, engaging healthcare providers, and delivering consistent results.
Qualifications include:
Demonstrated ability to succeed in a professional, customer-facing role through education, work experience, or other accomplishments
Strong communication and interpersonal skills
Excellent organization and attention to detail
Strong time management skills and the ability to execute structured territory call plans
Valid driver's license and safe driving record
Residence within or near the assigned White Plains, NY territory required
We welcome recent graduates and candidates from healthcare, customer service, hospitality, education, retail leadership, and other customer-facing backgrounds. A college degree and previous pharmaceutical sales experience are not required.
Compensation & Benefits
We offer a competitive compensation and benefits package, structured to reward performance, recognize professional development, and provide meaningful opportunities for career advancement.
Compensation
Starting salary of $52,000
Annual performance bonus of up to 10%
Guaranteed salary escalation after successful completion of your first year
Merit-based raises and promotion opportunities
Benefits
Company vehicle or $500 monthly vehicle allowance for personal vehicle use plus mileage reimbursement at $0.25 per business mile
Medical, Dental, and Vision Insurance
401(k) with competitive employer match
Paid Time Off
Paid Parental Leave
Comprehensive paid training and ongoing professional development
Paid Training
Your onboarding includes:
Virtual Training: November 4–6, 2026
In-Person Training: November 9–13, 2026 (Philadelphia, PA)
Travel, lodging, and all training-related business expenses are fully covered by HCP Concierge.
Why HCP Concierge?
At HCP Concierge, we believe our people are our greatest competitive advantage. Our innovative commercial model creates meaningful opportunities for employees to build long-term careers in the pharmaceutical industry, take on new challenges, and advance into leadership and corporate roles.
We hire for potential, invest in training and development, and believe that career advancement should be earned through performance and demonstrated ability.
Our culture is built on three simple expectations: Be Kind. Be Constructive. Be Coachable.
If you're looking for a career where your work is recognized, your development is supported, and your performance creates opportunities for advancement, we'd love to hear from you.
HCP Concierge is proud to be an Equal Opportunity Employer.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.