About this opportunity
Casper lists this Associate Store Manager - SoNo Collection - South Norwalk, CT opportunity in norwalk, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Associate Store Manager - SoNo Collection - South Norwalk, CT
Join to apply for the Associate Store Manager role at Casper.
Responsibilities
Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
Evangelize the Casper mission of sleep and increase customer awareness.
Protect and enhance the Casper omni channel customer journey.
Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization.
Responsible for meeting/exceeding sales plans and increasing Casper’s market penetration rate.
Assume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.
Develop, coach, and mentor a world class service-minded and high performing team.
Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.
Maintain performance culture of ownership, continuous improvement and goal achievement.
Implement and supervise ongoing training and feedback with the team.
Work with the fleet to build out back of house processes and manage continuous improvements.
Qualifications
3+ years minimum experience as a people leader in Retail, sales, customer service or hospitality industry.
Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments.
Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
Deep and demonstrated understanding of service excellence in a consumer environment.
Excellent communication skills with a knack for building consensus via influence.
The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
Willing to relocate for growth opportunities.
Fluency in Salesforce preferred.
Must be able to lift at least 50lbs.
Hours expectation: minimum of 40 hours per week including weekends, based on business needs.
Bachelor’s Degree or equivalent.
Benefits
Employee Discount to use on whatever you like! (with a few exceptions)
Salary to pay your bills and a potential bonus for some splurging
Gifted Bedding after tenure milestones
Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)
Paid Time Off
Incentivized Referral Program
Hourly Base Compensation Range: $20.54 - $28.18
If you dream about this stuff this job is probably right for you. We look forward to learning more about you!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Hospitality, Real Estate, and Travel Arrangements
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Worksite address
norwalk, CT, 06860, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.