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H.E.B.

Austin 25 (Parmer/IH35) Market - Overnight Lead - Full time

austin, TX

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Job description

Responsibilities

Job Summary: As a Market Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service and maintaining department safety and sanitation. You may perform supervisory responsibilities, such as scheduling work, and training / developing Partners.

Key Responsibilities & Essential Functions:

Store Lead Operations / Training / Production / Food Service:

May serve as backup to Department Manager (performs some duties under Manager's supervision); may help prepare department work schedules

Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners

Orders product; ensures quality control; unloads heavy, bulky meat from trucks

Operates power meat prep and processing equipment

Cuts, trims, and prepares meat for service meat counter and self-service counter

Weighs / wraps / labels product

Ensures proper product rotation and storage

Maintains coolers and freezers

Assists in all technical areas, as needed

Provides / coaches on superior customer service

Answers customer questions regarding products; assists with selections

Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat

Food Safety / Sanitation:

Cleans / sanitizes sales floor, display cases, prep areas, and equipment

Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations

Maintains equipment safety and sanitation standards

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

18+

Work Experience:

Knowledge/Skills/Abilities:

Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment

Knowledge of the culinary and nutritional aspects of product

Meat-cutting skills (saw, grinder)

Customer service and communication skills

Computer skills (Telxon, IMS, Exporter, CIS, MS Office)

Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals)

Education:

Associate's degree, or equivalent from two-year college or technical school; or 6+ months of related experience and / or training, or combination of equivalent education / training

Licenses/Certifications:

Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training

Physical Demands & Working Conditions:

Function in a fast-paced, retail environment, in detailed and precise tasks

Work with Customers, staying attentive to their needs

Lift and carry moderately heavy loads (40 - 60 lbs)

Frequently stand, walk, bend, reach, pivot, push / pull with arms, grasp

Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals

Occasionally be exposed to wet and / or humid conditions

While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 11/1/2012

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Worksite address

austin, TX, 78716, US

Who can apply

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