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Gastromed, LLC.

Authorization Department Manager

coral gables, FL

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About this opportunity

Gastromed, LLC. lists this Authorization Department Manager opportunity in coral gables, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Authorization Department Manager (Referrals & Prior Authorizations)

Reports to: Chief Development Officer

FLSA Status: Exempt

Join Our Team at GastroMed

At GastroMed, we are committed to delivering exceptional patient care through collaboration, innovation, and operational excellence. We are seeking a dynamic Authorization Department Manager to lead our referrals and prior authorization operations across multiple locations.

In this role, you will play a critical part in ensuring patients receive timely care while supporting revenue integrity and operational efficiency across our growing organization.

Position Overview

The Authorization Department Manager is responsible for leading the daily operations of the referral and prior authorization team. This role ensures that all procedures are properly authorized, scheduled efficiently, and aligned with payer requirements to minimize denials and delays in care.

You will collaborate closely with Practice Managers, Revenue Cycle, and Surgical Center leadership to drive performance, improve workflows, and deliver an excellent patient experience.

Key Responsibilities

Leadership & Team Development

Lead, coach, and develop a high-performing referrals and authorization team

Foster a collaborative, accountable, and service-oriented culture

Conduct training, performance evaluations, and ongoing staff development

Support employee engagement and retention initiatives

Authorization & Referral Operations

Oversee all referral and prior authorization processes across multiple locations

Ensure timely approvals to avoid delays in patient care and claim denials

Monitor authorization turnaround times and department performance metrics

Ensure accurate insurance eligibility and benefits verification

Operational Excellence

Optimize workflows to improve efficiency, productivity, and turnaround times

Align staffing levels with procedure volumes and operational needs

Monitor scheduling accuracy and support timely patient rescheduling

Identify and implement process improvements

Partner with Revenue Cycle leadership to reduce authorization-related denials

Support initiatives that improve reimbursement and revenue integrity

Coordinate with surgical centers to resolve scheduling and authorization issues

Communication & Service

Ensure timely response to patient inquiries, calls, and department communications

Maintain strong relationships with physicians, practice managers, and leadership

Promote a patient-centered approach to care coordination

Qualifications

3–5 years of experience in healthcare referrals, authorizations, or patient access

Minimum 2 years of leadership or supervisory experience

Strong knowledge of insurance verification, prior authorizations, and payer guidelines

Proficiency with EMR systems and Microsoft Office (Excel, Word, Outlook)

Core Competencies

Strong leadership and team development skills

Excellent organizational and problem‑solving abilities

Ability to manage multiple priorities in a fast‑paced environment

Strong communication and interpersonal skills

High attention to detail and commitment to accuracy

Commitment to confidentiality and HIPAA compliance

Why Join GastroMed?

Be part of one of South Florida’s fastest‑growing healthcare organizations

Collaborative, team‑oriented, and supportive culture

Opportunity to lead impactful operational improvements

Competitive compensation and comprehensive benefits package

Career growth and professional development opportunities

Additional Information

This position supervises referral and authorization staff and carries out management responsibilities in accordance with company policies and applicable employment laws.

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