About this opportunity
CSN Collision lists this Auto Body General Manager opportunity in gardena, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Body Shop General Manager is the leadership position for all body shop personnel. Responsible for shop operational performance, customers, and shop organization. The Manager is experienced in the industry, understands all elements of the repair process including insurance industry guidelines, and focuses on delivering superior customer service. The Manager cultivates an environment that ensures growth and developmental opportunities for all teammates
Ensures they have the right talent in place and continually looking for upgrade opportunities
Lead the team in production goals by setting team direction to maximize sales and profitability targets
Models and holds team accountable for outstanding customer service
Educates and trains the teammates of the shop and customers about the collision repair process according to the standards established by I-CAR and OE vehicle manufacturer. This includes insurance repair processing, payment procedures, repair and refinish techniques, parts options and approximate repair time,
Reinforces the understanding of technical knowledge and tools with their team.
Solid understanding of estimating process and system.
Prepares estimates in accordance with insurance company guidelines and accepted industry standards.
Communicates with insurance appraisers for the repair process, updates customers on repairs.
Oversees the daily process associated with shop management based on company policies, holding themselves and shop teammates accountable to complete the tasks identified in the operating model.
Measures quality standards by inspecting both in-process repairs and pre-delivered repairs. perform quality control checks before and after the vehicle is painted and conducts quality control checks before delivery of vehicle owner.
Demonstrates a high level of service with all insurance accounts in order to maintain those vital business relationships.
Excels in a competitive environment while maintaining positive morale throughout the shop
Ensures safety and compliance regulations are adhered to according to company standards
Coach and develop teammates for future growth in the company
Makes hiring decisions based on the ability to recognize performance gaps due to staffing needs and a thorough interview process of prospective employees to determine best applicant for position based on skills, knowledge, and abilities required to perform the job.
Assigns labor and participates in HR-related activities for all center employees.
Other duties as assigned.
Computer Skill:
Basic knowledge Microsoft Office (Word, Excel, PowerPoint)
CCC Estimating System (required)
Other Skills:
Effective oral and written communications skills
Self-starter who is highly organized
Able to handle multiple projects and assignments with attention to detail
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Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Relocation assistance
Vision insurance
Schedule:
8 hour shift
Ability to Commute:
Gardena, CA 90248 (Required)
Work Location: In person
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Relocation assistance
Vision insurance
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Worksite address
gardena, CA, 90248, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.