About this opportunity
Perfection Autobody lists this Autobody estimator opportunity in miller place, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
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We are seeking an experienced and motivated Body Shop Estimator & Front Office Manager to oversee daily front office operations while providing accurate vehicle repair estimates. This role is ideal for someone who excels in customer service, insurance coordination, and shop workflow management, and who can serve as the primary point of contact between customers, technicians, and insurance companies.
Key Responsibilities
Estimating & Insurance Coordination
Write accurate and thorough repair estimates using CCC One
Communicate with insurance adjusters and negotiate supplements
Review repair plans and coordinate with technicians to ensure accuracy and efficiency
Ensure compliance with insurance and company repair standards
Front Office & Customer Service
Greet customers and manage the front desk professionally
Explain repair processes, timelines, and costs clearly to customers
Handle customer concerns and resolve issues in a timely, professional manner
Schedule repairs and manage vehicle intake and delivery
Office & Shop Management
Manage workflow to ensure timely repairs and on-time delivery
Maintain organized customer files, invoices, and repair documentation
Oversee phone calls and emails
Support shop management with daily operations and reporting
Qualifications
Previous experience as an auto body estimator required
Strong knowledge of xhmxlyz collision repair processes and insurance procedures
Experience with estimating software (CCC One)
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Professional appearance and positive attitude
Ability to work independently and as part of a team
Preferred Skills (Not Required)
Front office or management experience in a body shop
Bilingual (English/Spanish)
Experience managing schedules and shop workflow
Worksite address
miller place, NY, 11764, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.