Job description
Column is the software platform for public information. We build automated tools and workflow solutions that help governments, law firms, and media organizations notify the public. Today, thousands of publishers and tens of thousands of agencies, firms, and individuals rely on Column to keep their communities informed every day. We’re reimagining how public information connects people, institutions, and media.
We're a remote-first team of engineers, designers, and builders who are committed to creating software that supports an informed public.
About the Role
The Automated Affidavits Representative plays a key role in Column’s affidavit operations, supporting affidavits from generation through signing, notarization, and completion.
We are looking for an experienced notary who is comfortable working in a high volume, technology driven environment and can help us scale affidavit signing and notarization operations nationwide. This person will serve as an authorized affidavit signer on behalf of Column, perform Remote Online Notarization, manage exceptions within automated workflows, and work directly with our notary vendors to ensure affidavits are completed accurately and on time.
Compliance is also an important part of the role. You will help research and document state, jurisdiction, court, publication, signing, and notarization requirements and work with internal teams and external partners to translate those requirements into scalable operational processes.
This role is a strong fit for someone who understands notarial processes, is comfortable working directly with vendors, and enjoys improving processes as volume and complexity grow.
What You’ll Do
Affidavit Signing and Notarization
Serve as an authorized affidavit signer on behalf of Column
Perform Remote Online Notarizations for affidavits and related documents
Review affidavits for accuracy, completeness, proper execution, and notarization requirements before completion
Manage affidavit signing and notarization queues while meeting established service level expectations
Identify and resolve missing information, signing issues, failed notarizations, workflow errors, and other exceptions that could delay completion
Understand and correctly process different affidavit types, templates, and signing requirements
Notary Operations and Vendor Management
Work directly with Column’s external notary and affidavit vendors to support daily operations and resolve issues
Serve as an operational point of contact when vendor issues affect affidavit completion, signing, or notarization
Communicate clearly with vendors regarding requirements, errors, process changes, service expectations, and escalations
Help monitor vendor performance and identify recurring issues that create delays, rework, failed transactions, or unnecessary costs
Help develop scalable processes for managing increasing affidavit and notarization volume
Identify opportunities to improve how work is distributed between internal signers, notaries, automation, and external vendors
Partner with internal teams to improve signing and notarization workflows as Column expands affidavit operations
Compliance and Process Improvement
Research state, jurisdiction, court, publication, signing, and notarization requirements when questions arise
Help maintain clear documentation of affidavit and notarial requirements
Monitor changes to requirements and help determine whether existing templates, workflows, or processes need to change
Identify potential compliance gaps and escalate questions requiring additional legal or operational review
Work with internal teams to translate confirmed requirements into affidavit templates, processes, documentation, and automation
Identify recurring manual work, errors, and operational bottlenecks that could be addressed through stronger processes or automation
Contribute to Standard Operating Procedures and internal resources for affidavit signing, notarization, vendor management, and compliance
What We’re Looking For
Current notary commission and the ability to legally perform Remote Online Notarizations
Experience performing notarizations and a strong understanding of notarial responsibilities and requirements
Comfortable serving as an authorized affidavit signer on behalf of Column
Strong attention to detail with the ability to identify errors, inconsistencies, and potential compliance concerns
Experience working directly with vendors, partners, or other external stakeholders
Strong written and verbal communication skills with the confidence to troubleshoot and resolve operational issues with external partners
Strong organization and time management skills with the ability to manage high volume workflows and competing deadlines
Good judgment and the ability to determine when an issue can be resolved independently and when additional review or escalation is required
Comfortable learning and working across multiple systems, technology platforms, and automated workflows
Ability to work independently, take ownership of problems, and follow issues through resolution
Comfortable working in an environment where processes are continuing to evolve and scale
Must Haves
Active U.S. notary commission
Legally eligible and authorized to perform Remote Online Notarizations in your commissioned state
Hands on notarization experience
Ability to serve as an authorized affidavit signer on behalf of Column
Experience managing high volume, deadline driven work
Strong attention to detail and commitment to accurate document execution
Strong communication skills and experience working with external partners or vendors
Ability to research and interpret notarial and jurisdiction specific requirements
Strong documentation and organizational skills
Ability to independently troubleshoot operational issues and escalate appropriately
Experience with Remote Online Notarization platforms and workflows
Nice to Haves
Experience processing or notarizing affidavits
Experience with legal notices, proofs of publication, or other legal documents
Experience managing notary vendors or third party service providers
Experience working in compliance, legal operations, regulatory research, or document operations
Experience researching state, court, or jurisdiction specific requirements
Experience maintaining Standard Operating Procedures, compliance documentation, or internal knowledge resources
Experience identifying opportunities for process improvement or automation
Experience working in a technology or SaaS environment
What Success Looks Like
You keep Column’s affidavit signing and notarization operations moving reliably at scale.
You can independently manage daily affidavit queues, sign and notarize documents accurately, resolve routine exceptions, and work directly with vendors when issues arise. You understand when a requirement needs additional research and can help turn confirmed requirements into clear operational processes.
As you grow in the role, you do more than process affidavits. You identify where the process is breaking down, where vendors or workflows need improvement, and where automation can reduce manual work while maintaining the accuracy and compliance our customers depend on.
Your First 90 Days
First 30 Days: Learn the Operation
Your first month focuses on understanding Column’s affidavit lifecycle, signing responsibilities, notarization workflows, vendors, systems, and requirements.
You will:
Complete training on the Automated Affidavits workflow from generation through delivery
Learn Column’s affidavit signing and Remote Online Notarization procedures
Become familiar with the different affidavit types and templates processed by Column
Learn how work moves between Column, our signing processes, and external notary vendors
Understand when manual intervention is required within automated workflows
Become familiar with existing state, jurisdiction, court, publication, and notarization requirements
Learn how affidavit and notary exceptions are researched, documented, resolved, and escalated
Begin reviewing, signing, and notarizing affidavits with support as needed
By Day 30:
You can independently review, sign, and notarize standard affidavits, navigate our core systems, recognize common processing issues, and understand when an issue requires additional research or escalation.
Days 31 to 60: Own the Workflow
During your second month, you will begin independently managing daily affidavit and notary operations.
You will:
Manage affidavit queues, signing responsibilities, notarizations, and routine exceptions
Consistently complete work within established accuracy and service level expectations
Communicate directly with notary vendors to resolve routine operational issues
Research and document affidavit and notarial requirements when questions arise
Identify discrepancies between confirmed requirements and existing workflows or templates
Help keep notary and compliance documentation current as requirements are confirmed or changed
Identify recurring vendor, signing, or workflow issues and escalate patterns that need broader solutions
By Day 60:
You independently own your standard affidavit signing and notarization responsibilities, can manage routine vendor issues, and can research and apply common affidavit and notarial requirements with minimal oversight.
Days 61 to 90: Help Scale the Program
During your third month, the focus expands from executing the process to helping make it stronger and more scalable.
You will:
Independently handle more complex affidavit, signing, notarization, and vendor exceptions
Proactively identify operational and compliance gaps
Review workflows and templates against documented requirements
Identify recurring manual work, failed transactions, errors, and vendor issues that could be addressed through process improvements or automation
Help strengthen vendor processes and operational expectations
Contribute to stronger documentation and Standard Operating Procedures
Identify opportunities to make affidavit signing and notarization more efficient as volume grows
Serve as a reliable internal resource for routine affidavit and notary questions
By Day 90:
You operate independently as an Automated Affidavits Representative, Remote Online Notary, and authorized signer. You are also becoming a trusted resource for notary operations, vendor management, and affidavit compliance. You help ensure our workflows remain accurate and efficient while identifying ways to scale the operation as Column grows.
Why This Role Matters
Affidavits are the final proof that a public notice was published correctly, and their execution can depend on specific signing, notarization, court, publication, and jurisdictional requirements.
As Column processes affidavit volume at scale, we need more than someone who can sign documents. We need someone who understands notarization, can work effectively with our external partners, recognizes when something does not look right, and can help build a process that continues to work as volume grows.
The Automated Affidavits Representative helps make that possible by combining hands on affidavit processing and Remote Online Notarization with vendor coordination, compliance support, and continuous process improvement.
Compensation & Benefits
Competitive salary of $55,000 to $62,000 based on experience
Equity participation in a high growth, mission driven company
401K with match
Health, dental, vision, life, short term, and long term disability insurance
Flexible PTO
Fully remote work environment within the United States
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.