About this opportunity
Kocourek Byrider lists this Automotive Collections Associate CNAC opportunity in town of wausau, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join a Team That Drives Success
Kocourek Byrider is seeking a motivated and detail-orientedAutomotive Collections Associate to support our CNAC financing program. In this role, you will help customers stay on track with their vehicle payments while contributing to the financial strength and stability of our organization.
If you are an outgoing and organized person, this could be a great fit for you Do you have experience with collections, underwriting, loan processing and customer service experience? Keep reading about this role with Byrider.
What You’ll Do
Contact customers with past-due accounts to arrange payment solutions
Review and reconcile customer accounts to resolve discrepancies
Prepare and send collection notices and correspondence
Document all customer interactions and payment arrangements accurately
Partner with customers to resolve billing or payment concerns
Collaborate with internal departments to address account-related inquiries
Follow up consistently to ensure payment commitments are met
Communicate potential risks or trends to management
Provide additional administrative support as needed
What We’re Looking For
High school diploma or equivalent required
Customer service background desired
Strong communication, negotiation, and problem-solving skills
High attention to detail and strong organizational skills
Ability to manage multiple accounts and priorities independently
Familiarity multiple computer software a plus
Basic knowledge of lending and financing practicesa plus.
Flexibility to work occasional evenings as needed and every Saturday with a scheduled day off.
Compensation & Benefits
We offer:
Competitive hourly pay plus bonus package.
Medical, dental, and vision insurance.
Company matched 401k.
Paid Holidaysand PTO.
Ongoing training and professional development opportunities.
A supportive and team-oriented work environment.
Equal Opportunity Employer
Byrider is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.