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Mercedes Benz of Orange County

Automotive Dealer Administration/Receptionist - Full time

harriman, NY

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Job description

Automotive Dealer Administration/ReceptionistEMPLOYMENT APPLICATION MUST BE COMPLETED FOR CONSIDERATIONAt Mercedes-Benz of Orange County, we pride ourselves on delivering a premium customer experience from the moment our guests walk in the door. We are seeking an energetic, professional, and customer-focused Service & Sales Receptionist to be the first point of contact for our clients - whether they're visiting for vehicle service or shopping for their next Mercedes-Benz.Mercedes-Benz of Orange County is powered by Benzel-Busch, a family owned business that has been in operation since 1964. Awarded the "Mercedes-Benz Employee Choice Award".With our rich history of success and growth, we invite you to join our Team.Key Responsibilities:Greeting all clients warmly in person and over the phone, creating a welcoming environmentDirect clients to the appropriate department or team member (Sales, Service, Parts, Finance)Answer incoming calls promptly, route them appropriately, and take accurate messagesCheck in service customers and assist with appointment confirmationsProvide general information about service offerings and coordinate with service advisorsNotify clients when their vehicles are ready and assist with payment processing if neededProcess financial transactionAssist with administrative tasksWelcome showroom visitors, introducing them to available sales associatesRegistering showroom visitors in our Customer Relationship Management (CRM) systemSupport the sales team in serving our customersMaintain a tidy and organized reception areaAssist with light data entry, appointment scheduling, and filingSupport dealership evens, client appreciation days, and special promotions as neededSkills Required:Must be prompt and on timeExcellent communication skillsManage Cash Register & DepositsWell versed in Microsoft Office Suite or be willing to learnOutgoing, Friendly, Courteous personalityAble to multi-task several processes at onceAbility to thrive in a fast, paced environmentAbility to maintain a professional appearance at all timeFull Time Benefits:Unlimited growth potential. Excellent Advancement Opportunities!Comprehensive training programs to advance your careerSupplemental Life Insurance and Long Term Disability401K Retirement Plan with Employer ContributionsEmployee discounts for you and your family!Medical and Dental Insurance availableFlexible Medical Spending AccountsHours of Operation:The position operates on rotating shifts: 7:00 AM to 4:00 PM and 9:00 AM to 6:00 PM.Mercedes-Benz of Orange County is an Equal Opportunity Employer

Worksite address

harriman, NY, 10926, US

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