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CXG

Automotive Luxury Brand Evaluator - Bay Area, CA (Mission-based)

workfromhome, CA

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Job description

Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you.

Become a Luxury Automotive Experience Evaluator

As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.

Why This Opportunity Is Ideal for Automotive Enthusiasts

Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands

Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation

Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey

What You'll Do

Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile

Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury

Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow‑up communications, and the complete customer journey

Share honest, professional feedback - Submit your observations through structured questionnaires on our platform

About CXG

CXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world's most prestigious brands.

Join us on CXG Live, our platform where you can access exclusive missions, complete certifications, and submit your insights.

Requirements

Must be 18 years of age or older.

Good understanding of the automobile industry

Passionate about automobiles and improving customer service and retail environments

Enjoy interacting with people

Has a keen eye for discreetly observing and noting various aspects of your shopping experience

Own a car and has a driving license

Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

Benefits

This is a freelance, project-based position

Flexible working hours

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Worksite address

workfromhome, CA, 94199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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