About this opportunity
Empire Ford of Huntington lists this Automotive Receptionist Audi opportunity in lynbrook, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Receptionist (Full-Time)Be the welcoming voice that sets the tone for every customer interaction. Audi of Lynbrook is seeking a poised, upbeat Full-Time Receptionist to serve as the first point of contact for our dealership, supporting both the Service and Sales departments.This role goes far beyond managing the front desk. You'll shape first impressions, create meaningful connections, and support a high-performing team dedicated to delivering an exceptional customer experience. We're looking for someone personable, detail-oriented, and genuinely passionate about hospitality.Responsibilities:Greet all Service and Sales customers with professionalism and warmthAnswer and route incoming calls; respond to customer inquiries via CRM, phone, text, and emailProactively identify customer needs and ensure a smooth, welcoming experienceService Department Support:Review, confirm, and reschedule daily service appointmentsEnsure valid payments are collected, authorized, and accurately recordedConduct outbound follow-up calls to support CSIDocument and track service concerns; escalate when neededSales Department Support:Welcome showroom guests and support customer flowAssist with follow-up calls and general customer communicationCollaborate with sales staff to resolve questions and maintain strong cross-department communicationLead every interaction with trust, integrity, and a commitment to delivering an exceptional experience for every customer who walks through the door.Qualifications & Requirements:Excellent communication, interpersonal, and organizational abilities.Professional appearance and demeanor in business attire, representing Empire with confidence.Strong listening skills and empathetic approach to customer interactions.Solid work ethic with the ability to thrive in a fast-paced, results-oriented environment.Proven track record of delivering exceptional customer service through expertise, trust-building, and a focus on satisfaction.Minimum of one year of experience in customer-facing or phone-based service roles.Friendly, enthusiastic, and reliable with a positive, team-oriented attitude.Receptive to constructive feedback and committed to ongoing personal development.Availability for Saturday–Sunday daytime schedule, with flexibility to support holidays if needed.Proficient multi-tasker with strong computer skills, including Microsoft Office.Maintains a clean, organized, and detail-oriented workspace.The job descriptions and responsibilities above will be required but not limited to any other job-related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Audi of Lynbrook 855 Sunrise Hwy, Lynbrook, NY 11563
Worksite address
lynbrook, NY, 11563, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.