About this opportunity
PricePro Ford lists this Automotive Sales and Finance Consultant opportunity in whitehouse, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
TheAutomotive Sales Consultant is a high-impact, full-cycle role responsible for managing the entire customer journey from initial engagement to the finalization of vehicle financing. This individual must balance aggressive sales goal achievement with a "client-first" mentality, ensuring that every transaction is handled with the highest level of integrity. The role involves the opportunity to work across both new and used inventory, requiring a deep understanding of product features, market value, and lending structures. Reports to Sales Manager .
Essential Duties and Responsibilities
I. Full-Cycle Sales Execution
Consultative Selling: Greet guests and conduct thorough needs assessments to match them with the ideal vehicle from our new or pre-owned inventory.
Product Presentation: Execute professional vehicle walkarounds and technology demonstrations that highlight the value proposition of each unit.
The "Road to the Sale": Lead the customer through a transparent negotiation process, overcoming objections while maintaining a positive, solution-oriented atmosphere.
Goal Attainment: Consistently meet or exceed monthly benchmarks for unit volume, gross profit, and customer satisfaction scores.
II. Finance and Compliance Management
Lending & Structuring: Manage the financing process from end to end, including credit application intake, lender submission, and deal structuring (APR, term, and down payment).
Protective Product Sales: Present and sell aftermarket products (Service Contracts, GAP, etc.) that provide long-term value and protection to the client.
Integrity and Accuracy: Ensure all deal jackets are 100% compliant with state and federal regulations. Verify all signatures, stipulations, and documentation (Insurance, POI, POR) are accurate before the vehicle leaves the lot.
Contracting: Finalize all legal documents with the client, ensuring they leave with a clear understanding of their financial obligations and terms.
III. Client Service and Brand Promotion
"White Glove" Delivery: Coordinate with the Recon and Detail teams to ensure the vehicle is in pristine condition for the final handoff. Conduct a final feature walkthrough with the client.
Positive Representation: Proactively promote the dealership’s reputation through professional conduct, community engagement, and digital presence.
CRM Management: Maintain a rigorous follow-up schedule within the CRM to nurture long-term relationships, capture repeat business, and generate high-quality referrals.
Expectations and Key Performance Indicators (KPIs)
Monthly Unit Volume: Meet or exceed the established target for total units delivered.
CSI/NPS Scores: Maintain customer satisfaction ratings at or above the regional average.
Contract Accuracy: Achieve a "Zero-Error" rate on deal jackets submitted for funding.
Qualifications
Proven experience in retail sales; prior automotive experience, F&I (Finance & Insurance) or full-cycle sales is a significant plus.
Strong financial acumen and the ability to explain complex loan/lease structures to clients clearly.
Exceptional communication and de-escalation skills.
Proficiency in CRM software is recommended.
Valid driver's license and a clean driving record are required.
High level of personal integrity and a commitment to transparent business practices.
Work Location: In person
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Worksite address
whitehouse, OH, 43571, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.