This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Automotive Service AdvisorPacifico Auto Group – Philadelphia, PA 19153Full-Time | On-SitePay: $75,000 – $125,000 per year (based on experience and performance)ABOUT USPacifico Auto Group is a family-owned dealership celebrating 99 years in business in the Philadelphia metro area. You must be able to handle busy days, your tech skills and communication must be first rate. We are growing fast and are looking for a top-performing Automotive Service Advisor to join our team. If you are passionate about helping customers, enjoy a fast-paced environment, and are ready to grow your career—this is the place for you.Key ResponsibilitiesGreet and assist customers throughout their service experienceHandle 15–20 repair orders per day (customer pay, warranty, internal, used vehicles)Clearly explain service needs, prioritize work, and present pricing optionsCommunicate updates via TruVideo, text, and text-to-pay platformsCoordinate with technicians for timely, high-quality repairsMaintain top 10% CSI scores in the regionAccurately document all work in CDK/ADP and Ford SmartLane systemsWhat We OfferCompetitive pay: $75,000 – $125,000+ per yearHealth, dental, and vision insurance401(k) retirement plan with employer matchUp to 3 weeks vacation and 5 paid sick daysShort-term and long-term disability coverageSupplemental life insuranceEmployee vehicle purchase discountsClimate-controlled facility with modern tools and techOngoing training and advancement opportunitiesQualificationsValid driver's license (required)2+ years of service advisor experience (preferred)Experience with CDK/ADP and tablet-based write-up systems a plusStrong customer communication and problem-solving skillsDetail-oriented with a team-first attitudeMust be organized, reliable, and goal-drivenScheduleFull-timeMonday to FridayWeekends as needed (rotating)On-site in Philadelphia, PA 19153ABOUT PACIFICOPacifico Auto Group is a dealership where high performance is recognized and rewarded. As we approach our 100th year, we continue to grow by investing in great people, technology, and customer-first processes. If you're serious about your career and want to be part of something bigger, apply today.
Worksite address
philadelphia, PA, 19102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.