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Job description
Jim Coleman Cadillac is hiring a Service Advisor!
nJim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement.
nWe are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be responsible for a variety of duties that pertain to creating a cultivating environment for our team and a beyond fantastic experience for the client. We are looking for an ambitious person that is interested in developing lasting relationships with customers and cultivating a strong team environment. You will have the opportunity to work at a state-of-the-art facility with a great work environment in Bethesda, Maryland.
nResponsibilities
nnProvide timely updates
nAssist customer with needs/requests
nGreeting customers at the service lane
nConsulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.
nUsing your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
nAnswering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
n nRequirements
nnProven experience as service advisor to maximize profit
nTech savvy with working knowledge of computer systems and databases
nAble to balance a customer-oriented and a results-driven approach
nPatient and comfortable dealing with customers
nProfessionalism and outgoing personality
nExcellent communication and interpersonal skills
nOutstanding organizational and multi-tasking abilities
nWilling to learn and take direction
n nBenefits:
nnHealth insurance (medical, dental and vision)
n401(k)
nPaid vacation
nSSL (sick leave)
nPaid holidays
nDisability
nLife Insurance
n nnApplicants have rights under Federal Employment Laws
nFamily & Medical Leave Act (FMLA):
nEqual Employment Opportunity (EEO):
nEmployee Polygraph Protection Act (EPPA):
Worksite address
bethesda, MD, 20811, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.