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Job description
Automotive Service Advisor
Liberty Ford of Brunswick is looking for an Automotive Service Advisor to join our team. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Service Advisor Compensation and Benefits:
Competitive Pay starting at $50,000
Four Medical Plan Options
Health Savings Accounts
Dental & Vision
Employee Assistance Program
Traditional and Roth 401(k)
100% Vested 401(k) Employer Match
Education Reimbursement Plan
Paid Time Off - 40 hours awarded after 90 days
7 Paid Holidays
Referral Program
Employer Paid Life Insurance
Short-Term and Long-Term Disability
Voluntary Term and Universal Life Insurance
Supplemental Insurance Options
Discounts on New & Used Vehicles
Discounts on Service & Parts
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
About Us:
At Liberty Ford Brunswick, we're proud to be a trusted part of the Brunswick community, delivering exceptional customer service and building lasting relationships every day. As part of our family-owned dealership group, we foster a supportive, team-oriented culture where employees are valued, encouraged to grow, and given opportunities to build rewarding careers. If you're looking for a workplace that values integrity, teamwork, and your professional development, we'd love to have you join the Liberty Ford Brunswick team.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Worksite address
brunswick, OH, 44149, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.