About this opportunity
Joseph Toyota of Cincinnati lists this Automotive Service Advisor (Cadillac) opportunity in florence, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Automotive Service AdvisorJoseph Cadillac is seeking a motivated, customer-focused Automotive Service Advisor to join our award-winning service team in Florence, KY. You'll serve as the primary point of contact between our customers and service department, helping ensure every guest receives an exceptional ownership and service experience. If you’re passionate about customer service, enjoy working in a fast-paced dealership environment, and want to build a long-term career with strong earning potential, we’d love to hear from you. Whether you’re an experienced Service Advisor, Service Writer, or have a background in automotive, hospitality, or customer service, this is an outstanding opportunity to join a growing team that values professionalism and career development.Compensation & Benefits$60,000–$100,000+ annual earning potentialPerformance-based compensation planHigh-volume service department with a steady flow of customersMedical, Dental & Vision Insurance401(k) with company matchPaid Vacation & Paid HolidaysEmployee discounts on vehicles, service, and partsPaid training and ongoing manufacturer educationCareer advancement opportunities within Joseph Automotive GroupFamily-owned dealership with a collaborative team environmentResponsibilitiesWelcome customers and guide them through the service process from vehicle write-up to deliveryAccurately document customer concerns and prepare detailed repair ordersRecommend maintenance and repair services based on technician inspections and manufacturer recommendationsExplain repair options, pricing, and timelines in a professional and easy-to-understand mannerKeep customers informed throughout the repair process with timely updatesCoordinate daily workflow between customers, technicians, and the parts departmentReview completed repairs with customers and ensure complete satisfaction before vehicle deliveryBuild lasting customer relationships that drive repeat business and referralsMaintain accurate customer records using dealership management softwareHelp achieve department goals while delivering an exceptional customer experienceQualificationsPrevious experience as a Service Advisor, Service Writer, or Automotive Service Consultant preferredCadillac, GM, or dealership experience is a plusExcellent communication and customer relationship skillsAbility to present technical information in a clear and customer-friendly mannerStrong organizational, multitasking, and problem-solving abilitiesComfortable working in a fast-paced service environmentComputer proficiency and experience with dealership software is preferredPositive attitude with a commitment to delivering outstanding customer serviceValid driver’s license with a clean driving recordWhy Join Joseph Cadillac?Our Service Advisors are a vital part of the customer experience and play a key role in the success of our service department. At Joseph Cadillac, you’ll have the opportunity to work with an experienced team, a loyal customer base, and a dealership that invests in your professional growth. We provide the tools, training, and support needed to help you maximize your earning potential while building a rewarding long-term career.If you’re ready to join a dealership that values integrity, teamwork, and exceptional customer care, apply today!Equal Employment Opportunity StatementJoseph Automotive Group is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We celebrate diversity and are committed to fostering a workplace where everyone has the opportunity to succeed.
Worksite address
florence, KY, 41042, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.