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Job description
Salary + Commission | Earning Potential Over $140,000
Are you great with people, competitive, organized, and motivated by earning potential? You may be exactly who we are looking for. We are seeking a high-performing Service Advisor to join our General Motors service team. Dealership experience is preferred, but it is not required . We are willing to consider exceptional candidates from other industries who have the right combination of customer service, sales ability, communication skills, urgency, and drive. If you have successfully worked in sales, hospitality, insurance, home improvement, powersports, equipment, retail management, or another fast-paced customer-facing environment, we want to hear from you.
This Is a Career With Serious Earning Potential
This position offers: Competitive Salary + Commission - Top performers have earning potential exceeding $140,000 per year.
Your income is tied to your ability to take care of customers, communicate effectively, identify service needs, and build long-term relationships.
We are looking for someone who wants more than just a paycheck. We want someone who wants to build a career.
What You Will Do As a Service Advisor, you will be the primary connection between our customers and our service technicians. You will:
Greet customers and listen carefully to their concerns
Build strong relationships with customers
Explain recommended maintenance and repairs clearly
Provide accurate estimates and repair updates
Communicate with technicians throughout the repair process
Present additional maintenance and repair recommendations
Follow up with customers by phone, text, and email
Keep customers informed throughout their service visit
Help create an exceptional customer experience
Maintain accurate repair orders and customer records
Work with the service team to keep vehicles moving efficiently
Develop repeat and referral business through outstanding service
Who We Are Looking For The strongest candidates will be:
Excellent communicators
Comfortable selling and recommending services
Highly organized
Confident speaking with customers
Able to handle multiple customers and priorities at once
Competitive and motivated
Professional and dependable
Comfortable using computers and technology
Focused on customer satisfaction
Driven by goals and performance
Able to stay calm and professional in a busy environment
Automotive Experience Is Preferred, Not Required Previous experience as a Service Advisor, Service Writer, Assistant Service Manager, or automotive professional is a plus. However, we will also consider outstanding candidates with a proven background in:
If you can build trust, communicate value, stay organized, and take exceptional care of customers, we can teach you the automotive side of the business.
What Makes Someone Successful Here? You will succeed if you enjoy:
Talking with people. Solving problems. Working in a fast-paced environment. Being rewarded for performance. Building long-term customer relationships. Taking ownership of your results. This is not a position for someone who wants to sit behind a desk and wait for the day to end. This is an opportunity for someone who wants to be busy, wants responsibility, and wants the ability to earn an exceptional income.
Compensation Salary + Commission Earning potential over $140,000 annually for high-performing candidates. Actual compensation will depend on individual performance, experience, and the applicable compensation plan.
We offer a comprehensive employee benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Life insurance
Company paid Short Term disability insurance
Company-provided short-term disability
Accident and critical illness coverage
Paid time off
Employee Assistance Program
Employee discounts on vehicles, parts, service, and detailing
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Worksite address
rockford, IL, 61103, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.