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Job description
Automotive Service AdvisorJoin the Preferred Automotive FamilyGrand Haven & Muskegon, MichiganTired of Feeling Like You're Just Another Number?Do you work hard every day but rarely hear "thank you"?Are you tired of being expected to perform without the support, training, or recognition you deserve?If you're looking for a dealership that values people as much as performance, we'd love to meet you.At Preferred Automotive, we believe our Service Advisors are the face of our business. That's why we invest in our team, recognize high performers, and help motivated people build rewarding, long-term careers.We're growing across our Grand Haven and Muskegon locations and are looking for customer-focused professionals who want more than just another job.Why Advisors Choose Preferred AutomotiveCompetitive earning potential with performance-based payHigh-volume service departments with consistent customer trafficFlexible schedulingNo Saturday hoursStrong support from experienced managers and leadershipOngoing coaching and professional developmentModern technology and efficient service processesPositive, team-oriented cultureRecognition for outstanding performanceOpportunities to grow into leadership positionsPaid vacation and holidaysHealth, dental, and vision insurance401(k) with company participationEmployee discountsWe Don't Just Hire Great Advisors—We Develop LeadersWe're looking for people with the right attitude, strong character, and a genuine desire to help customers.If you bring professionalism, integrity, and a willingness to learn, we'll help you develop the skills needed to become one of the best Service Advisors in the industry.Our philosophy is simple:We recognize high performers. We invest in great people. We promote from within whenever possible.What You'll DoAs an Automotive Service Advisor, you'll help customers navigate the service process while building long-term relationships based on trust.Responsibilities include:Greeting customers and understanding their vehicle concernsScheduling service appointmentsPreparing repair orders accuratelyCommunicating repair recommendations clearly and honestlyKeeping customers updated throughout the repair processWorking closely with technicians and the parts departmentDelivering an exceptional customer experience from start to finishBuilding long-term customer relationships that earn repeat businessWho We're Looking ForYou don't have to come from a dealership.We're interested in people with experience in:Automotive Service AdvisingAutomotive SalesParts DepartmentsCollision CentersIndependent Repair FacilitiesCustomer ServiceHospitalityRetail ManagementService Industry LeadershipIf you enjoy helping people, solving problems, and working in a fast-paced environment, we want to hear from you.Build a Career, Not Just a PaycheckPreferred Automotive is committed to promoting from within.Many of our managers started in front-line positions and advanced because of their performance, leadership, and dedication.Whether your goal is to become a Senior Service Advisor, Assistant Service Manager, Service Manager, Fixed Operations Leader, or General Manager, we'll provide the coaching, training, and opportunities to help you reach your goals.About Preferred AutomotiveThe Preferred Automotive Family proudly serves West Michigan through multiple dealership locations in Grand Haven and Muskegon. We've built our reputation by taking care of our customers—and by taking care of our employees.We're looking for professionals who want to be part of a winning culture where teamwork matters, leadership is accessible, and great work is recognized.If you're ready to work for a company that values your contribution, supports your growth, and rewards your success, we'd love to talk with you.Apply today. All applications and inquiries will be handled with complete confidentiality.
Worksite address
grand haven, MI, 49417, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.