This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Group 1 Acura Sugar Land Automotive Service AdvisorGroup 1 Acura Sugar Land is growing and seeking a high-quality Automotive Service Advisor to join our team! This is an opportunity to represent the Acura brand in a high-performing dealership committed to excellence in both service and customer experience.The ideal candidate is passionate about customer service, thrives in a fast-paced environment, and enjoys building strong relationships with customers throughout the service process.ResponsibilitiesSchedule, confirm, and manage service appointments to ensure an efficient and seamless customer experienceGreet customers, perform vehicle walkarounds, and accurately document concerns and service needsCreate detailed repair orders with clear, transparent cost and time estimatesRecommend maintenance and additional services based on vehicle condition, mileage, and manufacturer guidelinesCommunicate effectively with technicians and parts departments to prioritize work and ensure timely completionProvide consistent updates to customers on repair status, timelines, and any changes to scope or costDeliver vehicles upon completion, reviewing work performed and ensuring customer satisfactionMaintain strong product and warranty knowledge to confidently guide customers through service recommendationsBuild and maintain long-term customer relationships to drive retention and repeat businessQualificationsPrior Service Advisor experience preferredPositive and friendly attitudeInterpersonal communication skillsBasic computer skillsStrong desire to provide an exceptional client experienceAbility to achieve targeted goalsHigh school diploma or equivalentMust have a valid driver's licenseWe offer...Salary Based Pay PlanA Great Working EnvironmentA Structured Career Path Leading to ManagementService Advisor University – Paid for by Group1Health, Dental & Vision InsuranceLife & Disability Insurance401(k) with Company MatchPaid Time offEmployee Vehicle Purchase ProgramEmployee Stock Purchase PlanEqual Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Worksite address
sugar land, TX, 77479, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.