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Job description
Automotive Service AdvisorWe are seeking a motivated, customer-focused Automotive Service Advisor to join our growing service team.As the face of our service department, you'll play a critical role in delivering an exceptional ownership experience for our luxury vehicle customers. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance and customer satisfaction, we want to hear from you. This is more than a job—it's an opportunity to build a rewarding career with an industry leader that invests in your professional development and success.Why Join Group 1 Automotive?At Group 1 Automotive, we believe our people are our greatest asset. That's why we provide industry-leading training, career advancement opportunities, and a comprehensive benefits package.We Offer:Performance-Based CompensationCareer growth opportunities within a Fortune 250 automotive retailerMedical, Dental, Vision, Life, and Disability Insurance401(k) with Company MatchPaid Time OffEmployee Stock Purchase PlanEmployee Vehicle Purchase ProgramSupportive team environment with leadership committed to your successResponsibilitiesDeliver a premium customer experience from vehicle check-in through service completionSchedule, confirm, and prepare customer appointments to ensure a seamless service visitGreet customers warmly and professionally, creating a welcoming first impressionConduct vehicle walk-arounds and identify customer concerns and maintenance needsReview technician inspections and present service recommendations with transparency and confidencePrepare detailed repair orders, including accurate cost and completion time estimatesCommunicate effectively with technicians, parts personnel, and customers to ensure timely repairsProvide proactive updates throughout the service process and follow up after service completionBuild lasting customer relationships that drive loyalty and repeat businessStay current on Jaguar Land Rover products, maintenance schedules, warranties, and service offeringsQualificationsHigh School Diploma or equivalentExceptional customer service and relationship-building skillsStrong communication, presentation, and interpersonal abilitiesProven ability to meet performance goals and thrive in a results-driven environmentAbility to multitask and stay organized in a fast-paced settingProfessional appearance and positive attitudeValid driver's license with an acceptable driving recordJoin a Team That Invests in Your FutureIf you're ready to elevate your career with a prestigious luxury brand and a company known for developing top automotive professionals, apply today and discover why Group 1 Automotive is one of the most respected names in the industry.Equal Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Worksite address
santa fe, NM, 87505, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.