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Job description
Group 1 Gmc Coastal Bend Automotive Service AdvisorGroup 1 Gmc Coastal Bend is growing and seeking a high-quality, experienced Automotive Service Advisor to join our team! This is an opportunity to represent the GMC brand in a high-performing dealership environment committed to excellence in both service and customer experience.The ideal candidate is passionate about customer service, thrives in a fast-paced setting, and enjoys building strong relationships with customers throughout the service process.ResponsibilitiesSchedule, confirm, and manage service appointments to ensure an efficient and seamless customer experienceGreet customers, perform vehicle walkarounds, and accurately document concerns and service needsCreate detailed repair orders with clear, transparent cost and time estimatesRecommend maintenance and additional services based on vehicle condition, mileage, and manufacturer guidelinesCommunicate effectively with technicians and parts departments to prioritize work and ensure timely completionProvide consistent updates to customers on repair status, timelines, and any changes to scope or costDeliver vehicles upon completion, reviewing work performed and ensuring customer satisfactionMaintain strong product and warranty knowledge to confidently guide customers through service recommendationsBuild and maintain long-term customer relationships to drive retention and repeat businessQualificationsMinimum 2 years of Service Advisor experience (dealership preferred)CDK experience is desiredInterpersonal Communication SkillsBasic Computer SkillsStrong Desire to Provide an Exceptional Client ExperienceAbility to Achieve Targeted GoalsHigh School Diploma or EquivalentMust have a Valid Driver's LicenseWe offer...Salary Base Pay PlanA Great Working EnvironmentA Structured, Self-paced Career PathManagement OpportunitiesHealth, Dental & Vision InsuranceLife & Disability Insurance401(k) with Company MatchPaid Time OffEmployee Vehicle Purchase ProgramEmployee Stock Purchase PlanEqual Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Worksite address
robstown, TX, 78380, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.