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MileOne

Automotive Service Advisor | Heritage Catonsville

baltimore, MD

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Job description

Automotive Service Advisor / Service WriterHeritage Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. Our Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.Experience Everything MileOne has to Offer:$31,200 - $120,000 with unlimited earning potentialGreat opportunities for career advancementPositive, success-driven work environmentTraining and mentoring opportunitiesService Advisor Responsibilities:Provide customer service to include vehicle service care and manufacturer's warranty specificationsSchedule and manage service appointments and service estimatesAddress and resolve customer complaintsService Advisor Qualifications:2+ years' dealership experience in automotive service writingReynolds Ignite experience, preferredAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge; computer software, internet proficiency, and general mathematic skillsWorking knowledge of basic car functions, characteristics, and operationsOur MileOne Employee Advantage: MileOne believes that caring for our employees is the most important step in creating a positive workplace and a successful company. MileOne offers many exclusive benefits and programs designed to help our employees and their families succeed at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more. MileOne Autogroup is an equal-opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Worksite address

baltimore, MD, 21201, US

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