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Job description
Automotive Service Advisor / Service Writer
Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. Our Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Experience Everything MileOne has to Offer:
Competitive compensation with unlimited earning potential
Great opportunities for career advancement
Positive, success-driven work environment
Training and mentoring opportunities
Service Advisor Responsibilities:
Provide customer service to include vehicle service care and manufacturer's warranty specifications
Schedule and manage service appointments and service estimates
Address and resolve customer complaints
Service Advisor Qualifications:
2+ years' dealership experience in automotive service writing
Reynolds Ignite experience, preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Working knowledge of basic car functions, characteristics, and operations
Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Worksite address
baltimore, MD, 21276, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.