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Job description
AUTOMOTIVE SERVICE ADVISOR: Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. Immediate opportunity for the right candidate looking to take their career to the next level.
We are seeking a candidate who is well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by:
Promptly and professionally answering service calls, and setting and confirming appointments
Accurately and thoroughly writing repair orders
Acting as a reliable, responsive liaison between the technician and customer
Patiently and thoroughly assisting our customers through the service process.
Collaborating with team members for loaner availability, proper warranty processing and disclosure
WHAT WE OFFER: Medical, Dental, and Vision Insurance
401(k) Savings Plan
Ongoing professional development
Family-friendly and inclusive culture
Career growth and internal promotions
Custom and competitive wage plans
Sundays off to create a schedule that allows you a job and a life
OUR EXPECTIONS: Honda Certified preferred
Service Advisor/Writer experience preferred
Proficient with NNAnet
DealerTrack experience preferred
XTime experience preferred
A strong record of positive customer satisfaction results
Good organization skills and a friendly personality
Fantastic communication skills
A professional personal appearance
A team-oriented and self-motivated attitude
The ability to work with little supervision
A clean driving record
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.