About this opportunity
Ed Martin Acura lists this Automotive Service Advisor opportunity in indianapolis, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Service AdvisorEd Martin Automotive Group is looking to add Service Advisors to our growing team. Service Advisors are the primary contact between the dealership Service Department and our customers. A successful candidate will have great communication skills, high levels of patience, and the ability to effectively address customer concerns in the moment.BenefitsPTO up to 20 days401k matchPaid training and ongoing developmentMedical, dental, vision insuranceLife insuranceFlexible work schedulesEmployee discounts on products & servicesGrowth opportunitiesHealth/wellnessResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Worksite address
indianapolis, IN, 46219, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.