About this opportunity
Group 1 Automotive lists this Automotive Service Advisor - Lexus Clear Lake opportunity in friendswood, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Group 1 Lexus Clear Lake Service Advisor
Group 1 Lexus Clear Lake is looking to add a Service Advisor to join our Lexus team! We're not just a service center - we are a team that values top-quality work, strong relationships, and a shared passion for the automotive world. Apply today, or refer a friend!
*Must be available to work weekends
Responsibilities
Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Actively promote and build rapport with the customer
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Answer incoming service calls
Maintain and schedule service appointments
Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
Strictly follow the manufacturer's warranty guidelines and procedures
Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customer vehicles and property
Qualifications
Minimum of 1 year of Service Advisor experience required; luxury or Toyota dealership experience strongly preferred
CDK, XTIME and TSD experience preferred
Product Knowledge
Attention to Detail
Interpersonal Communication Skills
Basic Computer Skills
Strong Desire to Provide an Exceptional Client Experience
High School Diploma or Equivalent
Must have a Valid Driver's License
We offer...
A True 4-Day Work Week!
Salary Base Pay Plan, Plus Bonus's
Service Advisor University – Paid for by Group1 Automotive
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time Off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Worksite address
friendswood, TX, 77546, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.