Automotive Service Advisor

Job description

Job Title: Full-time Service Advisor

Joyce Koons Honda Buick GMC, one of the top Northern Virginia dealerships, is seeking Full-time Service Advisors. We are a progressive, customer-focused automotive retailer and service center located in Manassas, Virginia. We are experiencing growth in our service business; therefore, we are looking for candidates at the top of their game with a strong track record.

As Service Advisors, you will be responsible for executing all elements of the Service Lane process from greeting service guests in the lane up to and through quality delivery.

Benefits:

Health Insurance

Dental

Vision

401K

Paid Vacation

Paid Sick leave

Holiday Pay

Voluntary Benefit

Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Qualifications:

Excellent communications skills – written and verbal

Attention to Detail

Must have prior automotive background experience

Valid driver’s license with an acceptable driving record;

Must pass drug screen and background check

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.