About this opportunity
Group 1 Automotive lists this Automotive Service Advisor - North Austin opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Automotive Service AdvisorJoin Group 1 Automotive, a Fortune 250 automotive retailer, and become part of a team that is committed to delivering exceptional customer experiences. We are looking for customer-focused, motivated, and professional Automotive Service Advisors to join our high-performing service teams. As the primary point of contact between our customers and service department, you'll build lasting relationships, provide trusted guidance, and help customers maintain their vehicles with confidence. If you're passionate about customer service and enjoy working with people in a fast-paced environment, we'd love to hear from you.We are accepting resumes at the following locations:Group1 Toyota of North AustinGroup1 Hyundai North AustinCedar Park NissanRound Rock NissanMercedes-Benz of GeorgetownWhat We OfferCompetitive Pay PlanMedical, Dental, and Vision InsuranceLife and Disability Insurance401(k) with Company MatchPaid Time OffEmployee Vehicle Purchase ProgramEmployee Stock Purchase PlanResponsibilitiesGreet customers promptly and professionally, ensuring an outstanding service experience from start to finish.Listen to customer concerns and accurately document vehicle service needs.Recommend maintenance and repair services based on manufacturer guidelines and vehicle inspections.Communicate repair recommendations, costs, and timelines clearly and effectively.Coordinate with technicians to ensure efficient workflow and timely vehicle delivery.Keep customers informed throughout the repair process.Review completed work with customers and explain services performed.Maintain strong customer relationships to encourage repeat and referral business.Consistently meet or exceed customer satisfaction and sales performance goals.Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and business partners.QualificationsPrevious Automotive Service Advisor experience required.Previous dealership experience is strongly preferred.Excellent customer service, communication, and relationship-building skills.Strong sales aptitude with the ability to recommend maintenance and repairs needed.Positive attitude, professional appearance, and strong work ethic.Ability to multitask and perform in a fast-paced environment.Basic computer and technology skills.Goal-oriented with a desire to achieve performance objectives.High School Diploma or equivalent required.Valid driver's license and acceptable driving record.Equal Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Worksite address
austin, TX, 78701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.