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Job description
Oklahoma City, OK - NW OKC-CCIT (Job Posting)
nFull time
n44247
nDrive Your Career Forward with AAA Club Alliance!
nAre you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
nIn this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
nApply today and take the first step toward an exciting career with AAA!
nLocation: 6163 N May Ave, Oklahoma City, OK 73112
nWhat We Offer:
nnnThe starting base compensation for this position is $19.35/hr. Actual pay will be based on factors such as applicant experience and geographic location.
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nnAdditional earning potential through monthly performance bonuses, spiffs, and contests!
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nnSchedule: Full-time, 5 days per week. Team members are required to work Saturdays as part of their regular schedule. The workweek includes one scheduled day off during the week and Sundays off. Additional schedule adjustments may be made based on business needs and approved time off.
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nnCareer development opportunities supported by ongoing training and advancement paths within AAA.
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n nYour Impact as an Automotive Service Advisor:
nnnGreet customers, answer calls, and schedule appointments promptly and courteously.
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nnReview recommended repairs and services with customers to ensure clarity and understanding.
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nnCommunicate updates if costs, timing, or scope of work change, documenting approvals accurately.
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nnDistribute work to shop technicians and track progress to ensure timely, high-quality results.
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nnCoordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
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nnMonitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
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nnOther duties as assigned.
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n nWhat You’ll Bring:
nnnHigh School Diploma or equivalent.
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nnPrior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
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nnKnowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
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nnASE Service Advisor Certification a plus, but not required.
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nnValid driver’s license.
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nnStrong communication skills for collaborating with the team.
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nnAuthorized to work in the USA.
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nnAbility to pass pre-employment screenings if offered a position (background check, drug screening).
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n nFull time Associates are offered a comprehensive benefits package that includes:
nnnMedical, Dental, and Vision plan options
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nnUp to 2 weeks Paid parental leave
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nn401k plan with company match up to 7%
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nn2+ weeks of PTO within your first year
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nnPaid company holidays
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nnCompany provided volunteer opportunities + 1 volunteer day per year
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nnFree AAA Membership
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nnContinual learning reimbursement up to $5,250 per year
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nnAnd MORE! Check out our Benefits Page ( for more information
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n nACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
nJob Category:
nCar Care
nWork from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
nAAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
nWe’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? (
nAre you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process!
nWe recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here ( .
nAAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to
Worksite address
oklahoma city, OK, 73116, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.