About this opportunity
Volvo Cars Walnut Creek lists this Automotive Service Advisor opportunity in pleasanton, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Key Advisor Role At Volvo Cars DublinGrow your career. Volvo Cars Dublin has an immediate opening for a key advisor role on our team. Shop is busy and customers love their Volvo. If you're looking for the right place to grow your career, we should talk.We're a fast growing and stable company that is locally owned. Join a team that values you and wants you to succeed. Enjoy your workday alongside others with high ethics. We have a proven record of training and promoting. We’re a family operated business with a culture based on respect, listening, fairness, strong values, and accountability. If you would like to be among others who share this ethos, let’s talk to see if we’re a good fit.VOLVO CARS DUBLIN is rising to the top thanks to the amazing people on our team that contribute their skills, effort, and positive attitude. Our growth and internal promotions have opened up new opportunities in nearly every position. We've put together a highly motivated and energetic team and looking for someone with the same type of enthusiasm. If this sounds like a good fit then we look forward to you joining our team!BenefitsCompany contributes to 401(k) Retirement PlanPlatinum Medical BenefitsDental and Vision5 day work week, Monday through FridayCompensation based on hourly + bonus for ELR + hours sold + CSI, estimated range: $108,000 to $168,000 per year + benefits. New hires get 3 month guarantee.ResponsibilitiesEnsure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Happiness scores at or above company standards.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.QualificationsService Advisor experience a must. (Volvo experience preferred but not required)Organized and friendly personalityTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionKnowledge of CDK a plus, but not required.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Worksite address
pleasanton, CA, 94588, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.