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Group 1 Auto

Automotive Service Advisor

riverdale park, MD

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Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.nOverview

nGroup 1 Automotive is looking for a motivated and customer-focused Automotive Service Advisor to join our growing team. This role is ideal for individuals who thrive in a fast-paced environment, enjoy building customer relationships, and are passionate about delivering an exceptional service experience. 

nResponsibilities

n Schedule and confirm appointments to ensure smooth customer experience

Create transparent repair orders with accurate cost and time estimates

Communicate with technicians and parts team to guarantee timely service completion

Provide regular updates to customers on the status of their vehicle

Maintain strong product knowledge to assist with service needs and warranty information

n nQualifications

n 2+ years of Automotive dealershipService Advisor experience is required.

Must be available to work Saturday's

Positive & Friendly Attitude

Interpersonal Communication skills

Strong desire to provide an exceptional client experience

Ability to achieve targeted goals

High School Diploma or equivalent

Must have a Valid Driver’s License

n nCompensation: The compensation for this position is wholly commission-based. As a result, compensation may vary based on several factors, including individual performance and market conditions. The range in yearly compensation reasonably expected for this position is $60'000 - $100,000 / a year .

nnWhat We Offer:

n Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment with job training, provided equipment, and advancement opportunities

Structured, paid training leading to manufacturer and Group 1 recognition

Pinnacle Awards Program

n nnEqual Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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