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Job description
Service AdvisorReplies within 24 hoursBenefits: 401(k), competitive salary, paid time offAt Midas, our Service Advisors are professional salespeople. If you thrive on closing, building trust, and seeing your numbers move every day, this role is built for you. We are looking for a results-oriented Service Advisor who can confidently consult with customers, present repair recommendations, and close work ethically and consistently. This is not a cashier role. This is a front-line sales position with real accountability and opportunity.The RoleAs a Service Advisor, you will be the voice of the shop and the driver of revenue. You will guide customers through inspections, recommend needed services, and convert those recommendations into approved work — all while delivering a high-quality customer experience.What You'll DoOwn the counter. Greet customers, assess concerns, and lead confident sales conversations.Sell maintenance and repair services. Present inspections clearly and professionally, turning recommendations into approved work.Drive results. Consistently improve ARO, service conversion, and customer satisfaction.Build trust. Listen to customer needs, explain repairs in plain language, and follow up on open estimates.Create accurate repair orders. Build computerized tickets, source parts, and communicate timelines.Partner with technicians. Ensure inspections are thorough, accurate, and clearly documented.Close the loop. Provide updates, handle objections, and secure approvals.Maintain standards. Support cleanliness, organization, and professional shop appearance.Who We're Looking ForIs sales-driven and competitiveIs comfortable closing conversations and asking for the saleTakes ownership of results and performanceThrives in a fast-paced, customer-facing environmentCommunicates clearly, confidently, and professionallyValues ethical selling and long-term customer relationshipsQualificationsPrevious sales, service advisor, or customer-facing experience (automotive preferred, not required)Strong communication and closing skillsAbility to multitask in a fast-paced environmentBasic automotive knowledge (training provided)Comfortable using POS systems and computersReliable, punctual, and professionalValid driver's licenseAbility to work a flexible retail schedule (including weekends)Why This RolePerformance-driven environmentOpportunity to increase earnings through resultsTraining and coaching providedClear growth path to Assistant Manager or Store ManagerBe part of a team that values accountability and winningCompensation: $50,000.00 - $90,000.00 per year
Worksite address
philadelphia, PA, 19102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.