About this opportunity
Diehl Automotive Group lists this Automotive Service Advisor / Service Writer opportunity in beaver, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Automotive Service Advisor / Service WriterDiehl of Beaver is hiring an experienced Automotive Service Advisor / Service Writer to join our busy dealership service department. We are looking for a motivated automotive professional with excellent customer service skills who can communicate effectively with customers and technicians while helping keep our service department running efficiently.This is an excellent opportunity to build your career with Diehl Automotive, a growing automotive dealership group offering competitive compensation, benefits, training, and opportunities for advancement.Automotive Service Advisor ResponsibilitiesAs a Service Advisor, you will be the primary point of contact between our customers and automotive technicians. Responsibilities include:Greet customers and determine their vehicle service and repair needsCreate and manage repair ordersAccurately document customer concerns and vehicle symptomsRecommend scheduled maintenance and necessary vehicle repairsProvide customers with repair estimates and service recommendationsExplain automotive repairs and maintenance in clear, understandable termsCommunicate with technicians regarding diagnosis, repairs, and vehicle statusKeep customers informed throughout the service and repair processObtain customer authorization for recommended repairsSchedule service appointments and customer follow-upsReview completed repair orders for accuracyAssist customers with warranty and maintenance questionsMaintain accurate customer and vehicle service recordsBuild strong customer relationships and encourage repeat businessHelp maintain high levels of customer satisfactionQualificationsPrevious Automotive Service Advisor or Service Writer experience preferredDealership service department experience is a plusAutomotive repair and vehicle maintenance knowledge preferredExcellent communication and customer service skillsStrong sales and relationship-building skillsAbility to explain automotive repairs and recommendations to customersStrong organizational and multitasking abilitiesComfortable working in a busy, fast-paced automotive service departmentExperience with dealership management systems or automotive service software is a plusValid driver's license and acceptable driving recordProfessional, dependable, and team-orientedCandidates with experience as a Service Advisor, Service Writer, Automotive Service Consultant, Assistant Service Manager, Automotive Technician, Parts Advisor, or dealership customer service representative are encouraged to apply.BenefitsDiehl of Beaver offers a competitive benefits package that may include:Competitive earning potentialMedical insuranceDental insuranceVision insurance401(k) with company matchPaid vacation and paid time offEmployee vehicle purchase discountsEmployee parts and service discountsPaid training and professional developmentManufacturer and dealership training opportunitiesCareer advancement opportunities throughout Diehl AutomotiveWhy Join Diehl of Beaver?We're looking for more than someone who can write repair orders. We want a Service Advisor who can build relationships, earn customer trust, communicate effectively, and contribute to a successful automotive service department.If you're currently working as an Automotive Service Advisor, Service Writer, Service Consultant, or Assistant Service Manager and are ready for your next dealership career opportunity in the Beaver County, PA area, we encourage you to apply.Apply today to join the Service Department at Diehl of Beaver!Diehl Automotive is an Equal Opportunity Employer.Job Type: Full-timeIndustry: Automotive Dealership / Automotive Repair & MaintenanceExperience: Automotive Service Advisor or dealership service experience preferred
Worksite address
beaver, PA, 15009, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.