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Job description
Automotive Service AdvisorVermilion LFL - Vermilion, OH 44089OverviewPosition Type Full Time Job Shift Day Education Level High School / GED Travel Percentage None Category AutomotiveDescriptionLiberty Ford Vermilion is looking for a Service Advisor to join our team. If you enjoy working with people, staying organized, and being part of a fast-paced environment, this could be a great fit.Why Work for Liberty FordAt Liberty Ford, we value our employees and are committed to supporting your success both at work and at home.We offer:Health, dental, and vision insurancePaid time off after 90 days401(k) with a generous company matchOngoing training and opportunities for career growthA supportive, team-oriented work environmentWe focus on creating a workplace where you can grow your skills and build a long-term career.What You'll Be DoingAs a Service Advisor, you will serve as the main point of contact between customers and our service team. Your responsibilities will include:Greeting customers and understanding their vehicle concernsCommunicating recommended services and timelines clearlyWorking closely with technicians to ensure accurate repairsKeeping customers updated throughout the service processPreparing and managing repair ordersExplaining completed work and associated costsBuilding lasting relationships with customersWhat We're Looking ForWe are looking for someone who is reliable, professional, and customer-focused.Qualifications include:Previous customer service experience (automotive experience is a plus)Strong communication and organizational skillsAbility to multitask in a fast-paced environmentPositive attitude and ability to work well with a teamBasic computer skillsValid driver's licensePreferred QualificationsPrior experience as a Service Advisor or in an automotive settingAbility to explain technical information in a clear and simple wayStrong problem-solving skills and attention to detailJoin Our TeamIf you are looking for an opportunity to grow your career with a company that values its employees and delivers excellent customer service, we encourage you to apply.QualificationsJOB REQUIREMENTSMust have a valid drivers license with a company acceptable driving record.Adheres to all company policies, procedures, and safety standards.Ability to read and comprehend instructions and information.Ability to communicate well orally and in writing with customers, vendors and other contacts.Must be able to add, subtract, multiple and divide.Must be able to type.Must maintain a professional appearance.EDUCATIONHigh School diploma or GEDEXPERIENCE2 years of experience as a Service Advisor in a Ford dealership preferred.Experience using ADP Dealer Services Software a plus.PHYSICAL REQUIREMENTSThe Service Advisor will be exposed to noise, dust, exhaust, and paint fumes and will be required to work in extreme heat and/or cold and rain and be able to walk, stand, and greet customers for at least 8 hours in a shift.Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.
Worksite address
vermilion, OH, 44089, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.