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Wright Automotive Group

Automotive Service Advisor

wexford, PA

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Job description

Service AdvisorWe are looking for enthusiastic Service Advisors to join our team. At Wright Automotive Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We're a place for employees to have a career, not just a job. If this sounds appealing to you, apply below.BenefitsHealth, dental and vision insurance401K with company match (10%)Work-life balanceGreat company cultureCommunity involvementGrowth opportunitiesPaid VacationPaid HolidaysResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relations.Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.Monitor the progress of each vehicle throughout the day, and updating customers frequentlyIncrease profitability by maximizing sales & execute retail promotions.Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.Oversee and participate in quality control.Participate in the development and documentation of Standard Operating Procedures as appropriate.QualificationsHigh School Diploma or equivalent.Accredited training in service advisor skills, customer satisfaction and quality control.Automotive service advisor experience.Ability to concentrate and accomplish tasks despite interruptions.Ability to perform a variety of tasks simultaneously.Must be willing to submit to a background check and drug screenWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

wexford, PA, 15090, US

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