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Trust Irvine Acura

Automotive Service Advisor (Writer)

santa ana, CA

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Job description

Trust Automotive Group - Irvine Acura is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced

Automotive Service Advisor

to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

Competitive Wages

Paid Vacation and Sick

Paid Basic Life & AD&D Insurance

401K & Match

Health, Dental, Vision Insurance

Other Supplemental Insurance options

In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determining the type of service required, and preparing repair orders. If a vehicle requires additional repairs not covered in the original order, you will estimate the additional cost and telephone the customer for permission to do the work. You

would

report directly to the Service

Manager

Qualifications:

High School Diploma or equivalent

Minimum 1 year of Automotive Service Advisor/Writing

Working knowledge and experience of automotive products, repairs, and parts

Strong communication skills and the ability to translate customers' needs to workable technician orders

Strong writing and typing skills

All applicants must be authorized to work in the USA

Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license.

Must have a valid driver's license and be eligible for coverage under shop insurance policy (Not an excluded driver)

Bilingual preferred but not required.

Essential Duties, but not limited to:

Follows all company processes and procedures

Advises customers of necessary services, repairs, and benefits

Maintains Pricing Policies

Meet manufacturer's customer satisfaction levels

Maintains

our company standards of gross profit production and customer satisfaction.

Always communicating internally and externally with other departments, employees, and vendors

Updating and communicating with customers in a timely manner

Complies with all rules and regulations as required

Salary Range: $16.50 + commission

Type: Full-time

Apply today and find out all our dealerships have to offer!

Compensation details: Yearly Salary

PIde84dec1864a-

Worksite address

santa ana, CA, 92701, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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