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Job description
Automotive Service AdvisorWe are looking for a high-energy, professional Automotive Service Advisor who knows how to take care of customers, build relationships, communicate clearly, and sell needed automotive repairs with confidence and integrity.Our shop serves an incredibly diverse customer base throughout the Missouri City, Sugar Land, Stafford, and Southwest Houston communities. The ability to communicate professionally in Urdu or Hindi is highly preferred and would be a valuable asset in helping us provide an exceptional experience to more of the customers and families we serve.Automotive experience is preferred, but we're ultimately looking for someone with the personality, communication skills, sales ability, and drive to succeed.What You'll DoGreet customers and build strong, long-term relationshipsListen to customer concerns and accurately document vehicle needsExplain inspections, maintenance, and repair recommendations in an easy-to-understand wayPresent repair estimates and help customers make informed decisionsCommunicate the value and importance of recommended repairsMaintain consistent communication throughout the repair processCoordinate with technicians to keep workflow moving efficientlyFollow up with customers and ensure an exceptional experienceHelp generate repeat and referral business through outstanding customer serviceContribute to the shop's sales, customer satisfaction, and overall performanceWhat We're Looking ForExceptional communication and interpersonal skillsStrong customer-service mentalitySales ability and confidence presenting recommendationsProfessional appearance and demeanorPositive, energetic personalityOrganized and capable of handling multiple customers and repair ordersComfortable communicating by phone, text, and in personAutomotive Service Advisor experience preferredAutomotive knowledge is a plusProfessional fluency in Urdu and/or Hindi is highly preferredAdditional multilingual capabilities are welcomedValid driver's license and ability to meet applicable driving requirementsWhy Language Skills Matter HereSouthwest Houston is one of the most diverse communities in the country, and we want our team to communicate effectively with the customers we serve.Candidates who can professionally communicate with customers in Urdu, Hindi, or additional languages can bring tremendous value to our customer experience by helping customers feel comfortable, clearly understand their vehicle's needs, and make informed repair decisions.The Person We're Looking ForYou don't have to come from a dealership or a massive automotive operation.If you're currently working in automotive repair, tires, dealerships, parts, hospitality, retail sales, wireless sales, insurance, banking, or another customer-facing sales environment, we'd like to hear from you.We're looking for someone who can walk into a room, connect with people, earn their trust, and confidently guide a customer through a purchasing decision.If you're competitive, coachable, professional, and motivated by the opportunity to build a successful career in the automotive industry, we want to talk to you.Equal Employment OpportunityWe are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, national origin, ancestry, sex, age, disability, veteran status, or any other characteristic protected by applicable law.Employment decisions are based on qualifications, experience, skills, performance, and the requirements of the position.
Worksite address
missouri city, TX, 77459, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.