About this opportunity
Performance Automotive Bountiful lists this Automotive Service BDC Agent opportunity in bountiful, Utah. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Type
Full-time
Description
Automotive Service BDC Agent
Performance Toyota Bountiful - Bountiful, UT
Full-time | $17/hr + Bonus Opportunities
Performance Automotive is a high-volume, multi-brand dealer group serving the Greater Bountiful area with top brands like Ford, Honda, and Toyota. We're hiring reliable and dependable Automotive Service Business Development Center (BDC) Agents to join our team at Performance Toyota Bountiful .
What You'll Do
Make outbound calls to schedule service appointments
Answer inbound service calls in a professional and friendly manner
Respond to customer emails and inquiries promptly
Use internal scheduling tools to book and confirm service appointments
Maintain strong customer relationships and provide exceptional service
Meet or exceed daily call and booking targets (100+ calls/day )
Handle customer concerns calmly and professionally
Support our Utah and Ohio stores
Schedule Monday-Friday 9 am - 6:00 pm with a 1-hour lunch
Rotating Saturdays (extra day off during the week when working Saturday)
Sundays off
Full-time
In-person (no remote option)
Pay Starting at $17/hour + bonus opportunities
Additional performance-based bonuses available
Benefits 401(k)
Health, dental, and vision insurance
Paid time off
Flexible scheduling
Employee discounts
Referral bonus program
Why Join Us?
We offer a positive, fast-paced work environment where customer service is key and results are rewarded. If you're a motivated team player with a drive to succeed and a knack for communication, we want to hear from you.
A smile changes the delivery of everything.
Apply now and take the next step in your career with Performance Automotive .
Requirements
What We're Looking For 1-3 years of customer service experience
Strong phone and verbal communication skills
Proven experience with high-volume outbound calling
Call center experience preferred but not required
Bilingual (Spanish-speaking) is a plus
Ability to work a full time schedule
Reliable and dependable
Positive attitude, organized, and detail-oriented
Valid driver's license preferred
Must pass substance screening
Salary Description
$17 plus bonuses
Worksite address
bountiful, UT, 84010, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.