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o2 Employment Services

Automotive Service Concierge - Part-Time with Benefits

redding, CA

Check who can apply and the requirements below before continuing.

About this opportunity

o2 Employment Services lists this Automotive Service Concierge - Part-Time with Benefits opportunity in redding, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

O2 Employment Services is working with a reputable, locally and family-owned Automotive Company to find their next Customer Service Representative. This position is based in Redding, CA.

The ideal candidate will be dependable, organized, and customer-focused with strong phone and communication skills. The team takes pride in quality work, professionalism, and maintaining a clean, organized environment.

Customer Service Representative Compensation:

$20 per hour

Paid Health Insurance

401(k) with employer match

Part-time: Monday – Friday, 7:30 a.m. to 2:30 p.m.

Customer Service Representative Qualifications: Previous customer service and phone experience preferred

Dependable, organized, and professional

Excellent telephone and interpersonal skills

High School Diploma or equivalent

Valid Driver’s License

Customer Service Representative Responsibilities: Answer phones, greet customers, and assist with inquiries

Convert calls and walk-ins into appointments for estimates and repairs

Schedule and confirm estimate and repair appointments

Follow up with customers who received estimates but have not yet booked repairs

Provide updates to customers throughout the repair process

Coordinate rental cars or other transportation as needed

Assist customers with final paperwork and vehicle pickup

Conduct quality inspections of repaired vehicles

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.

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Worksite address

redding, CA, 96001, US

Who can apply

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