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Job description
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Why Work With Us
We are a locally owned Tuffy Tire & Auto Service Center built on honest service, strong customer relationships, and a team-first culture. Our Service Advisors play a key role in creating trust with customers while helping the shop operate efficiently and profitably.
If you enjoy working with people, solving problems, and being part of a fast-paced environment where your effort directly impacts your earnings, this is the role for you.
What We Offer Competitive base pay + performance bonuses
Paid holidays & PTO
Closed Sundays
Flexible scheduling with rotating weekday off
Health, dental & vision insurance
401(k) retirement plan
Paid training & advancement opportunities
Employee discounts
Supportive, team-oriented workplace
What You'll Do Greet customers and build lasting relationships
Listen to customer concerns and translate them into repair needs
Present inspections and service recommendations clearly and honestly
Prepare estimates and communicate timelines
Coordinate workflow between technicians and customers
Deliver completed invoices and explain services performed
Help maintain a clean, organized, professional front counter
What We're Looking For Automotive service advising or customer service experience preferred
Strong communication and sales skills
Organized and able to multitask in a fast-paced shop
Positive attitude and team mindset
Valid driver's license
Schedule Full-time, 5-day work week
Shop hours: Monday-Friday 8am - 6pm and Saturday 8am - 4pm
Employees receive one rotating weekday off plus Sunday
Typical schedule averages 40-45 hours per week
Closed every Sunday for work-life balance
Why This Role Matters
You are the bridge between our technicians and customers. Your ability to build trust keeps customers coming back and drives the success of the entire shop.
Apply today and grow your career with a team that values people as much as performance
Compensation: $17.00 - $22.00 per hour
Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals
OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done - again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.
Worksite address
northville, MI, 48167, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.