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Gordie's Auto & Tire

Automotive Service Sales Advisor

redford twp, MI

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Job description

Automotive Service Sales Advisor

Gordie's Auto & Tire is a family-owned auto repair and tire shop dedicated to delivering reliable vehicle service and fostering a strong, team-oriented culture. With locations across New Baltimore, Chesterfield, Sterling Heights, and Roseville, Michigan, we pride ourselves on helping customers with integrity and professionalism. As an Automotive Service Sales Advisor, you will play a pivotal role in ensuring every customer receives a welcoming, informative, and positive experience. Your ability to connect with customers, recommend needed services, and confidently drive sales will directly impact our reputation and business growth.

Key responsibilities include:

Greet customers and serve as the primary point of contact throughout their visit

Maintain an enthusiastic, professional customer experience at all times

Recommend needed services and confidently ask for the sale

Upsell and cross-sell products and services to meet customer needs

Enter customer and vehicle information accurately using computer systems

Create estimates and invoices for services rendered

Communicate clearly with customers regarding service recommendations and status updates

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