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Job description
Warranty AdministratorSouthern 441 Toyota, a fast-growing, customer-focused dealership, is seeking a detail-oriented and results-driven Warranty Administrator to join our Service Department.This is a critical revenue-protection and recovery role responsible for maximizing warranty reimbursement, ensuring accurate and timely claim submissions, and minimizing financial losses for the dealership. You will play a key role in protecting service department profitability while maintaining full compliance with Toyota warranty policies and procedures.This position is not purely clerical. Success is defined by your ability to recover maximum revenue through efficient processing, thorough documentation, and proactive follow-up on all warranty-related matters.At Southern 441 Toyota, we believe in developing our people. If you’re a highly organized, analytical professional who thrives on accuracy, problem-solving, and contributing directly to the dealership’s financial success, this is an excellent opportunity for growth and career advancement.Remote work will not be considered. Must currently live within driving distance of location.Key Responsibilities:Process and submit warranty claims accurately and efficiently to maximize reimbursementReview repair orders for proper warranty documentation, coding, and labor timesFollow up on claim denials, appeals, and payment issues to recover revenueEnsure full compliance with Toyota warranty policies, procedures, and guidelinesWork closely with technicians, Service Advisors, and the Shop Foreman to obtain required documentation and technical supportTrack warranty receivables, aging claims, and outstanding paymentsMaintain detailed records and submit regular performance reports on warranty recoveryIdentify trends in claim denials and work with the service team to reduce future issuesAssist with warranty audits and maintain audit-ready records at all timesTrack and document all activity and results for performance reporting and compensation eligibilityRequirements:3+ years of warranty administration experience in a high-volume automotive dealership (Toyota experience strongly preferred)Strong understanding of warranty policies, claim procedures, and labor rate guidelinesExcellent attention to detail and organizational skillsProficient in dealership management systems (DMS) and warranty portalsResults-driven mindset with a focus on revenue recovery and accuracyAbility to work independently with high urgency and accountabilityStrong communication and problem-solving skillsValid driver’s license and clean driving recordPerformance Expectations (KPIs):Achieve or exceed monthly warranty recovery targetsMaintain a high claim approval rate (target 95%+)Minimize average claim aging and outstanding receivablesProcess minimum daily/weekly claim volume targetsSuccessful appeals and recovery of denied claimsZero or minimal audit findingsStrong collaboration with service team resulting in improved documentation qualityWhat We Offer:Competitive payBenefits package including medical, dental, and visionPaid time off and holiday payPaid day off for your birthdayOngoing training and developmentCareer growth opportunities within a growing dealershipWhy Southern 441 Toyota? At Southern 441 Toyota, we pride ourselves on a supportive and dynamic work environment where driven team members can succeed. This role exists to protect and maximize service department profitability through expert warranty administration and revenue recovery.If you’re ready to take ownership of your performance and play a vital role in the dealership’s financial success, apply today!
Worksite address
west palm beach, FL, 33411, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.