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Job description
Service WriterThe Service Writer greets customers, opens work orders, and is responsible for performing various administrative services, and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles.Pay Transparency/Compensation: $22.00 - $24.00/hourResponsibilitiesWrites customers service order upon arriving at service lane at any of the five locationsOpen and close work orders and dispatches for all County vehicle fleetWrite estimates, open work order lines, and file documentsInput / update vehicles' maintenance information into M5 programAssign work to automotive technicians and services techniciansManages fleet and assist with all county vehiclesAnswer phones and route accordinglyGiving approval, keying repairs, and processing invoices for paymentPark, jump-start, pick up and deliver County vehicles as needed to any vendor or County facility.Maintain daily vehicles accountability, parked location, lane, and vehicle statusPicking up and delivering vehicles to County and any vendors as requiredMaintains personal and office clean: sweep, mop and take out trashAssist with breakdown services, repairs, and accidents to the most effective repair locationAbility to professionally interact with customers, colleagues, and to foster positive business relationshipsWork is typically based in a busy office environment and subject to frequent interruptions. Must be willing to wear Personal Protective Equipment as required by established Company Safety Standards. Monday-Friday, alternating hours between 6:00 am to 4:00 pm, some weekend hours may also be required.Other duties as assignedQualificationsPrevious experience in the automotive service industry preferredMust complete county required Live ScanMust possess a valid Driver's LicenseProficiency with MS Office SuiteEffective oral and written communication skills at all levels of the organizationStrong organizational skills with the ability to manage time and multiple priorities to completionProblem solving skills with an analytical thought processAbility to adapt to a rapidly changing environmentMust be able to lift, lower, carry, push or move objects up to 50 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools. Additional details related to physical requirements may be outlined in the Company's Performance Work Statement or Contract with the client.Equal Opportunity Employer Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet
Worksite address
los angeles, CA, 90001, US
Who can apply
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