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Job description
Position Summary:
As a Zone Manager, you are responsible for overseeing multiple site operations within a designated geographic zone. Your role focuses on ensuring operational excellence, financial performance, and adherence to company standards across all sites. Reporting directly to the Regional Manager, you play a critical role in strategizing growth, enhancing customer satisfaction, and leading a team of Site Managers towards achieving the company’s objectives.
Responsibilities:
Operational Oversight:
Supervise daily operations across multiple sites, ensuring consistent adherence to company procedures and standards.
Monitor and analyze site performance metrics, implementing strategies to drive growth and efficiency.
Coordinate with Site Managers to forecast inventory needs, schedule work, and optimize resource allocation.
Financial Management:
Oversee the financial performance of each site within the zone, including budget management, cost control, and revenue growth.
Work closely with Site Managers to ensure operational activities remain within budget and identify opportunities for financial improvement.
Leadership and Development:
Provide leadership and support to Site Managers, fostering a culture of excellence, accountability, and professional growth.
Conduct regular performance reviews and identify training needs to enhance team capabilities.
Promote a positive work environment that encourages team collaboration and high morale.
Customer Satisfaction:
Ensure the highest level of service quality and customer satisfaction across all sites.
Address and resolve complex customer issues, providing guidance to Site Managers on maintaining customer relationships.
Compliance and Safety:
Ensure all sites comply with company policies, industry standards, and regulatory requirements.
Oversee safety programs and initiatives, promoting a safe work environment and adherence to health and safety regulations.
Strategic Planning:
Participate in strategic planning with senior management, contributing insights on market trends, competitive landscape, and operational efficiencies.
Implement and manage change to achieve zone performance targets.
Qualifications:
Proven experience in a managerial role within the automotive detail or related industry, overseeing multiple locations or significant projects.
Strong leadership, financial acumen, and strategic planning skills.
Excellent communication, problem-solving, and decision-making capabilities.
Bachelor's degree in Business Administration, Management, or related field preferred.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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Worksite address
nashville, TN, 37247, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.