About this opportunity
CommunityAmerica Credit Union lists this AVP, Branch Manager- Hebron, KY (Toyota Plant Restricted) opportunity in hebron estates, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Summary
About CommunityAmerica Credit Union
At CommunityAmerica, our mission is simple: toguide our Members and communities on a path to thrive, helping them achievefinancial peace of mindand confidently pursuefinancial freedom. We’re more than a credit union, we’retrusted financial partners, committed topersonalized guidance,community impact, andmember-centric innovation.
Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.
The AVP, Branch Manager is responsible for the growth and operation of a CommunityAmerica branch location. Leads staff in reaching their individual, team and credit union goals through effective one-on-one coaching and team meetings. Oversees and demonstrates an interactive, consultative, interview process that deepens member relationships by providing financial direction to assist members in meeting their goals with the appropriate products and/or services. Prepares appropriate documentation and opens accounts following CommunityAmerica Credit Union policy and procedures. Engages with members to provide a high sales-touch and member service experience. Ensures that proper policies, guidelines and procedures are in place to meet the strategic goals of the branch, mitigate fraud and ensure fiscal responsibility for the Credit Union.
**This Branch is located in the Toyota Plant**
Duties & Responsibilities
As anAVP, Branch Manager, you will lead a dynamic team of financial professionals, driving branch success through strategic leadership, market engagement, and exceptional member service. You’ll play a key role in shaping the member experience and building CommunityAmerica’ s presence in your local community through:
Team Leadership & Development – Hire, coach, and inspire a high-performing team. Share meaningful feedback, support employees’ growth and empower them to reach their goals.
Sales & Service Excellence – Champion a consultative sales culture that delivers personalized financial solutions. Guide your team in identifying Member needs and offering solutions that support their financial goals.
Member Relationship – Resolve complex Member situations with empathy and professionalism.
Market Engagement & Brand Building – Develop a strong understanding of your local market. Build relationships with community leaders and represent CommunityAmerica through community development and outreach.
Product Expertise & Training – Maintain deep knowledge of all credit union products and services. Ensure your team is well-trained and confident in presenting solutions to all Members.
Requirements
What You’ll Bring
Bachelor’s degree in a related field or equivalent experience
4+ years of leadership experience (financial or retail preferred) required – CommunityAmerica knowledge and experience may substitute for leadership experience.
Proven ability to lead, coach, and develop teams
Strong consultative sales and relationship-building skills
Advanced problem-solving and conflict resolution abilities
Deep understanding of financial products and regulatory standards
Excellent communication and time management skills
High level of confidentiality and professionalism
Passion for community engagement and brand representation
Ability to thrive in a fast-paced, team-oriented environment
Why CommunityAmerica?
Competitive Pay Enjoy a strong base salary plus eligibility of Annual Manager Bonus.
Comprehensive Benefits Access health, dental, vision, and retirement plans—with a focus on your physical and mental well-being.
Award-Winning Culture Join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
Connection & Collaboration Be part of a community that fosters caring relationships, teamwork, and mutual support.
Growth & Development Benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.