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ABOC

AVP Loan Operations

chicago, IL

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About this opportunity

ABOC lists this AVP Loan Operations opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Description

For over 100 years, ABOC has fostered deep ties with our customers and our community, serving the banking needs of countless businesses, organizations, institutions, and individuals, many for multiple generations. These relationships are based on profound trust, in-depth understanding and highly personal and responsive service provided by our experienced bankers.

We take tremendous pride in being a great place to work! We value the contributions our employees bring to the table every day. We work hard to nurture and maintain a mutually respectful, diverse culture that fosters teamwork and a commitment to exceptional customer service.

ABOC looking for AVP Loan Operations.This person is responsible for performing administrative, operational and system support for various commercial and consumer loan processes and providing functional supervision for departmental activities.

RESPONSIBILITIES:

Conducts monthly quality control audits to ensure all payments and loan bookings are processed within a timely manner and meet auditing, Bank policy, compliance and management guidelines.

Books commercial loans, processes commercial loan renewals and posts mortgage payments and advances properly within one business day of receipt.

Develops and maintains a sound working knowledge of Bank policies, procedures, and compliance requirements.

Assists Loan Operations Manager with department operations, unresolved issues, and documentation and implementation of all Loan Operations procedures and processes and recommends process improvement changes where applicable.

Oversees Loan Operations staff in functional capacity to ensure that work and customer service requests are completed on a timely basis and in accordance with established deadlines.

Ensures that all release documents are processed in an accurate and timely in accordance with Bank policy and procedures.

Acts as liaison to processors and systems personnel and provides quality and timely customer service to all Bank personnel concerning inquiries, problems, or projects.

Performs escrow analysis on all escrow accounts annually.

Functions as back-up for all loan operations personnel and their duties.

Responds to customer inquiries (via telephone, correspondence or in person) and resolves routine problems

Handle and approve internal transfers, payments, wires, and overdrafts in accordance to the delegation authority.

Identifies and update HMDA reportable and small business reportable loans in CRA WIZ

Review and evaluate reports for accuracy and ensure timely distribution of month end, quarter and year end reports to loan officers and Credit Manager. Timely is defined as two days of receipt of reports.

Review and scrutinize loan reconciliation and supporting records for assigned GL accounts.

Completes special projects as required.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS: Bachelor's degree in business, accounting, finance, or related field

Seven (7) years of commercial loan servicing experience which displays working knowledge of Loan Core system and knowledge of lending practices and procedures (required)

Competent Microsoft 365 Experience

Strong attention to detail and organizational skills.

Ability to manage time effectively and prioritize tasks.

Excellent communication skills, both written and verbal.

We are an equal opportunity employer and value diversity, equity, and inclusion at our company. We do not discriminate based on any protected category. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Worksite address

chicago, IL, 60290, US

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