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Job description
Overview: Lead Hospice Operations with Excellence and Compassion.
We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations (10 branches in MO*). This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.
*Covers these markets/branches: St. Louis, Farmington, Union, Wentzville, Jefferson City, Sedalia, Butler, Carthage, Joplin, Neosho and Springfield.
Key Responsibilities:
Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.
About You: Education:
RN Degree highly preferred
Bachelor's degree in Healthcare Administration, Business, or related field considered
Experience:
Multi-site operational leadership experience strongly preferred
5+ years of progressive leadership experience in hospice or healthcare operations
3+ years of direct healthcare services leadership preferred
Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations
Experience with HomeCare HomeBase (HCHB) strongly preferred
In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards
Strong communication and organizational skills
Critical thinking and problem-solving mindset
Passion for patient-centered care and interdisciplinary teamwork
Ability to balance strategy, operations, and field leadership
Licensure:
Active RN License required (if applicable)
Valid driver's license and auto insurance
Technical Skills:
Intermediate skills in Microsoft Excel and PowerPoint
Comfortable with data systems, electronic medical records (EMR), and analytics
We Offer: Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.
Legalese: This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location: Gentiva Our Company: At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Worksite address
jefferson city, MO, 65109, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.