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Gentiva

AVP of Operations - Hospice

northern, KY

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Job description

Overview

Lead Hospice Operations with Excellence and Compassion.

We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations (10 branches in MO). This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

Key Responsibilities:

Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.

Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.

Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.

Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.

Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.

Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.

Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

About You

Education:

RN Degree highly preferred

Bachelor's degree in Healthcare Administration, Business, or related field considered

Experience:

Multi-site operational leadership experience strongly preferred

5+ years of progressive leadership experience in hospice or healthcare operations

3+ years of direct healthcare services leadership preferred

Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations

Experience with HomeCare HomeBase (HCHB) strongly preferred

In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards

Strong communication and organizational skills

Critical thinking and problem-solving mindset

Passion for patient-centered care and interdisciplinary teamwork

Ability to balance strategy, operations, and field leadership

Licensure:

Active RN License required (if applicable)

Valid driver's license and auto insurance

Technical Skills:

Intermediate skills in Microsoft Excel and PowerPoint

Comfortable with data systems, electronic medical records (EMR), and analytics

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

#J-18808-Ljbffr

Who can apply

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